FAQ
A few helpful answers.
The practical details you may want to know before choosing and ordering your Hello Green pot.
How does the pot water the plant?
A cotton wick draws water from the lower reservoir toward the soil. The plant can access that moisture gradually.
Which sizes and colours are available?
Options vary by design, from compact 3.2-inch pots to a 6-inch large pot. Available finishes include white, grey, black, and green.
How long does delivery take?
Estimated delivery time is 2-3 working days. Timing may vary for remote locations or operational disruptions.
How do I pay?
No advance payment is required. Pay the product price and delivery fee together in cash when the order is delivered.
Can I return or exchange a pot?
Hello Green does not currently offer returns or exchanges. Please confirm your selected color and size carefully before ordering.
Which plants can I use?
The pot works best for plants that enjoy steady but not waterlogged moisture. Ask us before ordering if you are unsure about a specific plant.